Certificate/Diploma in IT Enabled Services

This course trains students in various IT-enabled services such as data entry, back-office operations, customer support, and other computer-based services.

Topics Covered:

• Basics of Computers and Internet

• MS Office (Word, Excel, PowerPoint)

• Data Entry Operations

• Communication Skills

• Email and Online Collaboration Tools

• Introduction to BPO/KPO Processes

  Career Opportunities:

  • Data Entry Operator

  • Customer Service Executive

  • Office Assistant

  • Back-end Support Staff